Privacy Policy
- Version
- 1.0
- Effective date
- 2026-09-01
- Last updated
- 2026-09-01
Who we are
Refintech Solutions is the data controller for personal data processed through refintechsolutions.com. We operate from the Arab Republic of Egypt.
Privacy enquiries: [email protected] · General: [email protected]
What we collect
Contact form (required): full name, email, message. Optional: company, phone, services of interest, language preference.
Automatic: IP address and browser signals via Cloudflare Turnstile (security). Theme preference in localStorage (not linked to identity). We do not use advertising or analytics trackers today.
Why we use your data
| Purpose | Legal basis |
|---|---|
| Respond to enquiries | Explicit consent; pre-contract steps |
| Confirmation email | Explicit consent; contractual necessity |
| Security / anti-abuse | Legitimate interest |
| Marketing updates | Separate explicit consent only |
Processors & sharing
We do not sell personal data.
- Hosting provider — website and API (outside Egypt: US / EU)
- Cloudflare Turnstile — bot verification (US / global)
- Email provider — transactional mail from Info account
- Calendly / Cal.com — scheduling when enabled
Cross-border transfers
Our Website is hosted outside Egypt. Your data may be processed in the United States and/or European Union. We rely on your explicit consent at submission, contractual necessity to respond to enquiries (PDPL Art. 15), and legitimate interest for security.
Retention
- Enquiry and consent logs: up to 24 months after last meaningful contact
- Marketing consent: 3 years from last marketing communication (Art. 18)
- Security logs: up to 90 days unless incident investigation requires longer
Your rights
Access, withdraw consent, correct, delete, limit processing, breach notification, and object when processing contradicts fundamental rights. Email [email protected] — we aim to respond within 6 working days.
Breaches & complaints
We will notify the Personal Data Protection Center within 72 hours and affected individuals within 3 days after Center notification where required (Art. 7). You may also complain to the Center (Art. 33).
Children
Not intended for users under 18. Contact [email protected] if you believe a child submitted data.
This policy is for transparency and does not constitute legal advice. Consult a qualified Egyptian privacy lawyer for compliance decisions.